We are here to support you!

Educational Support Blog: We are here to serve you!

Share This Post

Our global network of offices are continually growing, and this means we have more hands on deck to provide you with the support you need – at a time and in a language that best suits you!

How can you get a hold of us?

There are 3 easy ways for you to contact us: SUPPORT PORTAL – WEBSITE – EMAIL

1. Log in to our Support portal

What’s does the portal consist of?

You can log and track a support tickets, have a look through our ever growing knowledge base and download the latest versions of our software!

How to gain access to the portal:

In order to access our Datamine Support Portal, you will need to create an account login. Select your region on our support page and complete the form to request access. Alternatively, you can send an email to your region as per option 3.

Please note that our portal and resources are for customers with maintained licenses only.

2. Connect with us via our Website.

You can fill in the “enquiry form” on our Datamine site and a consultant from our team will contact with you.

3. Send us an email

You can email us directly, to the email address in your region:

Any other questions or enquiries you may have? Please feel free to contact us in any of 3 ways mentioned above.

Latest Posts

News

New product alert! – CCLAS EL Mobile App v1.0.0

Datamine is excited to announce our brand-new Android mobile app for CCLAS EL! It is now available as a public release on the Google Play Store. This mobile app integrates with your existing CCLAS EL installation to allow you to track samples from field sampling, through sample preparation, into the laboratory for assay and then the

Acquisitions

DATAMINE EXPANDS ASSET MANAGEMENT SOLUTIONS

15 April 2024 – Datamine is pleased to announce an expansion of its asset management solution offering through parent company Vela’s acquisition of Samtech. Based in Santiago, Chile, Samtech has more than 600 customers and is a leading supplier of fleet management, machine performance and telematics software and hardware. Samtech’s fleet management solution enables comprehensive

Scroll to Top